Frequently Asked Questions
Everything you need to know about your David Koma experience.
Where does David Koma ship from and which countries do you cover?
All orders are dispatched from our London warehouse. We offer worldwide shipping via premium couriers, including express options to the US, Europe, and Asia.
How can I ensure I am ordering the correct size?
Our garments typically follow UK sizing. We provide a detailed size guide on each product page with specific measurements to help you find the perfect sculptural fit.
What is your return policy for online orders?
We accept returns within 14 days of delivery. Items must be in their original condition, unworn, and with all designer tags and security seals still attached.
Are duties and taxes included in the final price?
For international orders, duties and taxes are calculated at checkout for most destinations (DDP), ensuring no hidden fees upon delivery.
Can I modify or cancel an order once it has been placed?
As we aim to process orders immediately, we can only accommodate changes or cancellations within 60 minutes of purchase. Please contact our concierge team for urgent requests.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure checkout.